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🌿Shipping and Delivery

Shipping rates Do you offer express shipping?

Shipping rates

Shipping is always FREE for Subscription orders.

Do you offer express shipping?

Yes! Orders exceeding $150 AUD in Australia enjoy Free Express Shipping. For a swift delivery, our express shipping is priced at $9.95 AUD. Additionally, Metro Areas can opt for Next Day Shipping at $14.95 AUD, ensuring prompt delivery. Expect your e

Do you ship to PO boxes?

Please note that we are unable to deliver to PO boxes. Our shipping carriers require a physical address for successful delivery. If you provide a PO box as your shipping address, we may need to contact you to provide an alternative address, which cou

Help! I haven't received my order

If your order has not arrived within 20 business days after you placed your order, please contact our support team at [email protected] so we can look into it. Please note we are not responsible if a package is undeliverable because of missing, inco

Help! I entered the wrong address

If you enter the wrong address, please reach out to us as soon as possible by emailing [email protected] with your name and order number. If we haven't sent your parcel yet, we can easily change your address. We'll do our best to process your reques

What shipping carriers do you use?

We use Couriers Please, Australia Post, and StarTrack to ship orders.

Can I track my order?

Yes, all orders come with a tracking number. As soon as your order is shipped, we will send you a Shipping Confirmation email with your order tracking number.

Where do you ship from?

We ship all orders from Sydney, Australia.

Will I have to pay duties or import taxes?

Customs policies vary widely from country to country. Please contact your local customs office for any information about customs policies that apply to your country. Please note that we do not take responsibility for any additional charges for custom

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